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Customer Care and Resources

At KarParts360, we're dedicated to providing you with exceptional support and helpful resources. Whether you have questions about returning an order or need assistance navigating our services, you're in the right place. Explore our comprehensive guides and FAQs to ensure a smooth and hassle-free experience. Your satisfaction is our top priority!

Your Return Options by Platform

Choose the platform of your purchase to see specific instructions, policies, and how to initiate a return, making the process efficient and hassle-free.

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Amazon Customer Returns

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eBay Customer Returns

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Direct Website Customer Returns

Frequently Asked Questions

Find quick answers to common questions about orders, returns, shipping, and more.

When will I receive my refund?

This product is a direct replacement aftermarket product.
It is not OEM and is neither manufactured norsold by the
vehicle manufacturer listed. We are not affiliated with the
vehicle manufacturer.

Do I need a carparts.com account to make a return?

I have other questions regarding my return. Can I talk to a real person?

Instruction Manuals

Access detailed instruction manuals to help with installation, setup, and product use, ensuring a smooth experience from start to finish.

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Installation Guides

Step-by-step instructions for
easy setup.

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Troubleshooting

Solutions for common issues
and errors.

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Warranty Information

Details on product warranties
and coverage

Looking for something else?

Send us a message!

Let us know how we can help. Our team is here to provide answers.
You can also contact us directly for additional support.